Terms of Service – Lodge Kitchenware

Last Updated: August 4, 2026

Welcome to Lodge Kitchenware. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website. We are an independent online retailer of genuine Lodge® products and are not affiliated with, authorized by, or sponsored by Lodge Manufacturing Company. Lodge® is a registered trademark.

If you do not agree to these terms, please do not use our website.


Acceptance of Terms

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as our Privacy Policy and Cookie Policy. These terms apply to all visitors, users, and customers who access or use our website.

We reserve the right to update, modify, or replace these Terms of Service at any time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website after any changes constitutes your acceptance of the new terms.


Use of Our Website

You agree to use our website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit the use and enjoyment of this website by any third party.

You may not:

  • Use our website for any unlawful or fraudulent purpose

  • Attempt to gain unauthorized access to our systems or interfere with the proper functioning of the website

  • Transmit any viruses, malware, or other harmful code

  • Use any automated systems (e.g., robots, spiders, scrapers) to access our website without our prior written consent

  • Copy, reproduce, distribute, or exploit any content from our website for commercial purposes without our permission

  • Harass, abuse, or harm others through your use of our website

  • Upload or transmit any content that is offensive, defamatory, or otherwise objectionable


Intellectual Property

All content on our website, including text, images, graphics, logos, product descriptions, and software, is the property of Lodge Kitchenware or our content providers and is protected by copyright, trademark, and other intellectual property laws.

Lodge® is a registered trademark of Lodge Manufacturing Company. We use this trademark solely to describe and identify the genuine products we sell. Our use of the Lodge® name and logo does not imply any affiliation with, sponsorship by, or endorsement from Lodge Manufacturing Company.

You may not reproduce, distribute, modify, or create derivative works of any content on our website without our express written permission, except for your personal, non-commercial use.


Products and Pricing

We strive to ensure that all product descriptions, images, and pricing information on our website are accurate and up to date. However, we do not warrant that product descriptions, images, or other content on our website are complete, reliable, current, or error-free.

We reserve the right to:

  • Modify or discontinue any product at any time without notice

  • Correct any errors, inaccuracies, or omissions in pricing or product information

  • Limit or cancel quantities purchased per person, household, or order

  • Refuse or cancel any order at our sole discretion

Prices are subject to change without notice. We are not responsible for typographical errors in pricing or product information.


Orders and Payment

When you place an order on our website, you agree to provide accurate and complete information, including your shipping address and payment details.

Order Acceptance

We reserve the right to accept or decline any order for any reason, including product availability, errors in pricing or product information, or suspected fraud. If we cancel your order, we will notify you and issue a full refund to your original payment method.

Payment

All payments are processed securely through our third-party payment processors. We do not store your full payment information on our servers. By placing an order, you authorize us to charge your payment method for the total amount of your order, including any applicable taxes.


Shipping and Returns

Our shipping and return policies are outlined in our Shipping Policy and Returns & Refunds Policy, which are incorporated into these Terms of Service by reference. Please review these policies before making a purchase.


User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to:

  • Provide accurate and complete information when creating your account

  • Update your information as needed to keep it current

  • Notify us immediately of any unauthorized use of your account

  • Log out of your account after each session

We reserve the right to suspend or terminate your account at our sole discretion if we suspect any violation of these Terms of Service.


Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for your convenience only. We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party websites. Your use of third-party websites is at your own risk, and we encourage you to review their terms and policies before using them.


Disclaimer of Warranties

Our website and all products, services, and content provided through it are offered on an “as is” and “as available” basis, without any warranties of any kind, either express or implied.

To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our website will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

We do not make any representations or warranties regarding the accuracy, reliability, or completeness of any product information on our website. Product information is based on publicly available materials. For complete details, please refer to the official Lodge website.


Limitation of Liability

To the fullest extent permitted by applicable law, Lodge Kitchenware and its owners, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our website, products, or services, including but not limited to:

  • Loss of profits, revenue, or business opportunities

  • Loss of data or goodwill

  • Personal injury or property damage arising from the use of our products

In no event shall our total liability to you exceed the total amount paid by you for the product(s) giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so the above limitations may not apply to you.


Indemnification

You agree to indemnify, defend, and hold harmless Lodge Kitchenware and its owners, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

  • Your use of our website

  • Your violation of these Terms of Service

  • Your violation of any third-party rights, including intellectual property rights

  • Any unauthorized use of your account


Termination

We reserve the right to terminate or suspend your access to our website, without prior notice, for any reason, including but not limited to:

  • Violation of these Terms of Service

  • Fraudulent or unlawful activity

  • Non-payment of outstanding charges

Upon termination, your right to use our website will cease immediately. Any provisions of these Terms of Service that by their nature should survive termination (including intellectual property, disclaimer of warranties, limitation of liability, and indemnification) shall survive.


Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any legal action or proceeding arising out of or relating to these Terms of Service or your use of our website shall be brought exclusively in the courts of Toronto, Ontario.


Severability

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.


Entire Agreement

These Terms of Service, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Lodge Kitchenware regarding your use of our website and supersede all prior agreements, understandings, or representations.


Contact Us

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:

📧 Email: [email protected]
📞 Phone: (416) 437-9671
🕐 Hours: Monday – Friday, 9:00 AM – 6:00 PM EST

📍 Mailing Address:
3406 Eglinton Avenue
Toronto, ON M4P 1A6
Canada


Lodge Kitchenware is an independent online retailer of genuine Lodge® products and is not affiliated with, authorized by, or sponsored by Lodge Manufacturing Company. Lodge® is a registered trademark. All product names, logos, and brands are property of their respective owners.