Your Privacy Choices – Lodge Kitchenware

Last Updated: August 4, 2026

Lodge Kitchenware respects your privacy. This page explains your rights under applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

We are an independent online retailer of genuine Lodge® products and are not affiliated with, authorized by, or sponsored by Lodge Manufacturing Company. Lodge® is a registered trademark.

Your Privacy Rights Under PIPEDA

Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have certain rights regarding your personal information.

You have the right to:

  • Access your personal information – You may request access to the personal information we hold about you

  • Request correction – You may request that we correct any inaccuracies in your personal information

  • Withdraw consent – You may withdraw your consent for the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions and reasonable notice

  • File a complaint – You may file a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe your privacy rights have been violated

What This Means for You

Lodge Kitchenware does not sell, rent, or trade your personal information to third parties. We only use your personal information for purposes you have consented to — such as processing orders, shipping products, and providing customer support.

If you wish to withdraw your consent for us to use your personal data for marketing communications or any other purpose, you may do so at any time.

How to Submit a Request

To exercise your privacy rights, you may use any of the following methods:

Option 1: Submit a Request Online

Please email us at [email protected] with the subject line “Privacy Request” and include:

  • Your full name

  • Your email address

  • The specific right you wish to exercise (access, correction, or withdrawal of consent)

Option 2: Call Us

You may call us at (416) 437-9671 to submit your request over the phone.

What Happens After You Submit a Request?

Once we receive your request:

  1. We will verify your identity to ensure your information is protected

  2. We will respond to your request as quickly as possible, and no later than 30 days after receiving it

  3. If additional time is needed, we will notify you and provide an explanation

  4. We will honor your request to access, correct, or withdraw consent for your personal information, subject to legal or contractual restrictions

You do not need to create an account to exercise your privacy rights.

Withdrawal of Consent – What to Expect

If you withdraw your consent:

  • We will inform you of the likely consequences of the withdrawal

  • We will stop collecting, using, or disclosing your personal information for the purposes you have withdrawn consent for

  • Your withdrawal will be subject to any legal or contractual restrictions and reasonable notice

Verification

To protect your privacy and security, we may need to verify your identity before processing your request. We will ask for information that matches the personal information we already have on file. This helps ensure that your information is not disclosed to unauthorized individuals.

Authorized Agents

You may designate an authorized agent to submit a request on your behalf. We may require verification of the agent’s authorization and your identity before processing the request.

Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. You will not be denied goods or services, charged different prices, or provided with different quality of service for exercising your rights.

Right to File a Complaint

If you are not satisfied with our response to your privacy request, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada (OPC):

More Information

For more details about how we collect, use, and protect your personal information, please review our Privacy Policy – Lodge Kitchenware.

Contact Us

If you have any questions about this page or your privacy rights, please contact us:

📧 Email: [email protected]
📞 Phone: (416) 437-9671
🕐 Hours: Monday – Friday, 9:00 AM – 6:00 PM EST

📍 Mailing Address:
3406 Eglinton Avenue
Toronto, ON M4P 1A6
Canada

Lodge Kitchenware is an independent online retailer of genuine Lodge® products and is not affiliated with, authorized by, or sponsored by Lodge Manufacturing Company. Lodge® is a registered trademark. All product names, logos, and brands are property of their respective owners.